What is the Reward Point Program?

We always like to thank our supporters. When shopping with Back To Your Roots Herbs, you will earn shopping points for the hard-earned monies you spend with us.

Once obtained, you’ll be able to use your points for future purchases.

How does the program work?

Once the order has been placed, the total amount of the order will be used to calculate the number of points earned. These points are added to your Shopping Points account as pending points.

All pending points are listed in your Shopping Points Account and will stay there until approved/confirmed by Back To Your Roots Herbs.

Once any pending points have been approved, they will be released, and your account will be credited with the value of those points.

You must login to your account to view the status of your points.

  • In most cases shipping fees and taxes excluded.
Points and Values

Currently, for every $1.00 spent at Back To Your Roots Herbs, you’ll earn 1

For example:

 Product Cost: $100.00

Value of Points Earned: $5.00

Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.

Redeeming Shopping Points

If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at Back To Your Roots Herbs. During the checkout process, on the same page you select a payment method, there will be a box (above) to enter the number of points you wish to redeem. Enter some of your points you would like to spend by merely clicking “Apply discount” a dialogue box will appear, enter the amount in that box for a specific amount, or click OK to use “ALL of your points.” Please note, you will still have to have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase. Continue the checkout process procedure, and on the confirmation page, you’ll notice the value of points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points Account will be updated, and the points used deducted from your balance.

Note: Any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.

Minimum Purchase Amount Required

Currently, no Minimum Purchase Amount required to redeem your points.

Maximum Points Redemptions allowed per order

A maximum of 1,000,000 points ($50,000.00) is allowed to redeem per order.

Will I earn points for shipping fees?

No. When calculating the number of points earned, the shipping fees are excluded.

Will I earn points for tax fees?

No. When calculating the number of points earned, the taxes are excluded.

Will I earn points for discounted products?

Yes, When calculating the number of points earned, all items which have been discounted are included.

Will I earn points when purchases paid with points?

Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.

Earning points while writing a Product(s) review

“Writing Review(s) is an “ego booster” knowing others are reading your opinions, and maybe even take your advice wholeheartedly.”

Sharing your product reviews will assist us to continually improve our offers and service to you as well as help others to choose the right products to suit their needs. We would like to thank you for your helpful review, and therefore for every “quality” review, we will reward your Points account with $1.00 worth of points.

Your review must meet all of the following conditions:

  • Your reviews must be original
  • Reviews must be focused and concise on the product under review
  • Reviews should not duplicate content already published.
  • Be truthful and objective
  • Reviews should not include posts that have spam, commercial or advertising content or links.
  • Reviews should not abuse, harass, or threaten another’s safety.

 

Back To Your Roots Herbs. Reserves the right to refuse or remove any review that does not comply with above conditions.

Back To Your Roots Herbs. Staff reserves the right to correct misspelled words, and grammatical errors.

Back To Your Roots Herbs. Is not responsible or liable in any way for ratings and reviews posted by its supporters.

Product Restrictions

Currently, no restrictions apply to what items may be purchased using your points balance.

Products on sale restrictions

Currently, no restrictions apply to the kind of items which may be purchased using your points balance.

Conditions of Use

Shopping Points are only available to registered Back To Your Roots Herbs member’s

Shopping Points Reward can only be collected and used for online purchases, and are only validated at Back To Your Roots Herbs.

Points are non-refundable and can’t be transferred between members.

Shopping Points are non-transferable or exchangeable for cash under “any” circumstances.

Shopping Points will not be refunded for any “canceled” order

When buying with Points, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.

When calculating the number of points earned, shipping fees and taxes are excluded.

Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.

When Problems Occur

For any queries regarding our Reward Point Program, please contact us at ([email protected]). Make sure you provide as much information as possible in the E-Mail.

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