Frequently Asked Questions

What payment options do you accept?

We accept Affirm and Visa, MasterCard, American Express, Discover, and other major credit cards.

Can I get my order sooner?

Unfortunately, we only offer USPS Priority Flat Rate and First Class shipping. Delivery time usually takes 2-3 business days.

When will my order ship?

The processing time for your order is approximately 7 days. For domestic orders, the shipping duration is estimated to be 2-3 business days after the package has been shipped. For international orders, it takes USPS approximately 2-3 business days to transport the package to our (USA) customs department after it has been shipped. Please refer to our shipping and return policy for more detailed information.

Are your products organic?

Yes, all of our herbs or products are Organic or Wild harvested.

Do your products contain pesticides?

No.

Are your products non-Gmo?

Yes!

Would your products cure any ailment(s) or diseases I may have?

Our herbs or products are not intended to diagnose, treat, cure, or prevent any disease. Back To Your Roots Herbs and its employees are not licensed medical practitioners and, therefore, cannot by law give medical advice. The information found on our website is for informational purposes only and is not to be taken as medical advice.

Do your herbs contain any fillers?

No. We do not use fillers or excipients. Note: you may notice some of our powders will “cake up” – merely break it down with a kitchen utensil or shake the bottle.

How should I store the herbal supplements?

It’s recommended to store our products in a cool, dry place, away from direct sunlight. Always ensure the container is sealed properly after use.

Are there any side effects associated with your products?

While our products are natural, some individuals may experience allergic reactions or interactions with other medications. It’s always best to consult with a healthcare professional before starting any new supplement.

Can I take multiple supplements at once?

It’s essential to understand the properties of each herb and how they might interact with one another. We recommend consulting with a healthcare professional or herbalist before combining multiple supplements.

Are your products suitable for pregnant or nursing women?

Some herbs may not be suitable for pregnant or nursing women. Always consult with a healthcare professional before using any supplement during pregnancy or while nursing.

How do I know which supplement is right for me?

Our website provides detailed information about each product, but if you’re unsure, it’s best to consult with a healthcare professional or herbalist familiar with herbal supplements.

Do you offer samples?

Currently, we do not offer samples. However, we have smaller sizes available for purchase, allowing you to try the product before committing to a larger quantity.